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General Info


Good for general questions, giving us feedback, or if you’re just not sure who else to contact. We also love a good beer recommendation.

Customer Service


Good for questions or comments related to your order and gear you purchased. Questions about returns or exchanges? Go here.

Chat With A Guide

Get connected with a working mountain guide to answer gear questions or get advice for your next mountain adventure.

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Clip in with us! Follow us on Facebook, Instagram and
Twitter @bightgear. Tag us and use #builtinthevertical.
We want to see you and your gear getting vertical!

Built in the vertical

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Monday – Friday 8am – 5pm Pacific Time

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