Contact Us

Hey there! Looking for someone or something? We got you.

General Info


Good for general questions, giving us feedback, or if you’re just not sure who else to contact. We also love a good beer recommendation.

Customer Service


Good for questions or comments related to your order and gear you purchased. Questions about returns or exchanges? Go here.

If you purchase a Bight Gear item shortly before a promotion or sale, we will refund the difference of the sale price providing:
1) the item, color and size purchased is still in stock.
2) the purchase took place from Bight Gear within the past 14 days.

If your purchase meets the above criteria, send an email to ask@bightgear.com and we’ll be happy to help.

Chat With A Guide

Get connected with a working mountain guide to answer gear questions or get advice for your next mountain adventure.

Let’s get social

Clip in with us! Follow us on Facebook, and Instagram. Tag us and use #builtinthevertical so we can see you and your gear going high!

Built in the vertical

© 2019 BightGear. All Rights Reserved.

Questions? We're here to help.
Click to communicate directly with a guide.
Monday – Friday 8am – 5pm Pacific Time

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Shipping and discount codes are added at checkout.