Bight Gear Guarantee
We want you to be completely satisfied with your purchase. If your product is found to be defective (which is not cool for you, us, or anyone) upon delivery, please contact Bight Customer Service at firstname.lastname@example.org.
All Bight products are fully warranted to the original owner against manufacturers’ defects in materials and workmanship for two years from the date of purchase. We will replace or repair at our option any Bight products found to be defective, exclusive of damage caused by improper or unreasonable use.
Returns & Exchanges
As noted in all our promotional emails, and product pages, all clearance sales are final, and not eligible for returns or refunds.
You may return non-clearance items purchased from the Bight website for a full refund within 30 days of purchase. All returned items must be in the original packaging and must be clean, unworn, unwashed and unaltered. Exchanges are welcome within 30 days.
Please send returns or exchanges back to us at the below address. We will process the return within a couple days of receiving the package and the refund generally appears on your credit card statement within 5-10 business days.
STEP 1: Print and complete our Return Authorization Form.
STEP 2: Ship your package back to us at the appropriate address listed below.
STEP 3: We will receive and process your request as listed on the return/exchange form. Sweet!
UPS or FedEx (recommended)
30027 SR 706 E
Ashford, WA 98304
US Postal Service
PO BOX W
Ashford, WA 98304
If you have any questions, give us a shout at email@example.com.
All orders are shipped via UPS or USPS. Alaska, Hawaii, and Canada are shipped via USPS.
Standard USPS Shipping – Free on orders over $75
USPS Ground Shipping to Alaska, Hawaii and Canada – $15
2-Day Shipping via UPS or USPS Priority Mail – $20 (not available in Alaska, Hawaii, or Canada)
Bight Gear is not responsible for any duty/tax fees. Any import fees are the responsibility of the buyer.